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vbell:what_to_do_if_failed_to_register_the_sip_extension [2019/02/25 17:36] (current)
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 +====== What To Do If Failed To Register The SIP Extension ======
 +
 +Please follow the steps if you failed to register to your SIP server:
 +
 +Go to the account settings interface, and press "​More",​ and that Find "​RPort"​ and disable it(It is enabled by default).
 +
 +{{:​3.vbell:​more.png?​400 |}}{{ :​3.vbell:​rport.png?​400 |}}
 +
 +<note important>​RPort is used to deal with NAT, it is related to the network environment,​ please have a try to switch the RPort when you have issue on registeration.</​note>​
 +
 +Please contact with your technical support if switching RPort doens'​t help.
 +