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What To Do If Failed To Register The SIP Extension

Please follow the steps if you failed to register to your SIP server:

Go to the account settings interface, and press “More”, and that Find “RPort” and disable it(It is enabled by default).

RPort is used to deal with NAT, it is related to the network environment, please have a try to switch the RPort when you have issue on registeration.

Please contact with your technical support if switching RPort doens't help.