Sound Configurations

1. Setup from website:


✔ For devices with single button E21/ R20/ R23/ R26 and devices with multiple numeric keyboard R27: Go to Phone - Voice to configure.

Mic Volume: To configure microphone volume.

Mic Volume
Speaker Volume: To configure speaker volume.

Speaker Volume
Open Door Warning: Disable it, users will not hear the prompt voice when the door is opened.

Open Door Warning
IP Announcement (Devices with single button only): To setup the IP announcement active time. Over the configured value, the phone will not announce the IP when users hold the button.

IP Announcement
RingBack Upload: To upload the ring back tone by users themselves.

RingBack Upload
Opendoor Tone Upload: To upload the open door tone by users themselves.

Opendoor Tone Upload

✔ For devices with touch screen - R29:

Go to Phone - Call Feature - Others to configure call volume.

Call Volume: When R29 dials out a call, it will prompt the “du” sound. To configure the call volume by users themselves.

Call Volume
Go to Phone - Voice to configure mic volume.

Mic volume
Go to Intercom - Door Setting General to configure the open door tone.  

Open door tone
Go to Phone - Import/Export - Open Door Tone to upload the open door tone by users themselves.

Open Door Tone: Disabled it, users will not hear the “the door is opened” announcement.

Open door tone upload
Go to Intercom - Advanced - Open Door Warning to configure open door warning.

Open Door Warning: Disable it, users will not hear the prompt voice when the door is opened or closed.


Open Door Warning

2. Setup from device:


✔ For devices with single button E21/ R20/ R23/ R26 and devices with multiple numeric keyboard R27: N/A

✔ For devices with touch screen - R29: Go to volume interface to configure.

Call Volume: When R29 dials out a call, it will prompt the “du” sound. To configure the call volume by users themselves.

AD Volume: When the door is opened, the phone will announce the opendoor tone. To configure the AD volume by users themselves.

Key Volume: When touch the screen, that will be a prompt sound. To configure the key volume by users themselves.


Volume related

Ringback and opendoor tone upload request:
Size: <200KB
Format: .wav
Samplerate: 16000
Bits: 16