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How to capture a system log

When the devices appear some issues, the system log can help Akuvox engineers to locate the problem. Users can export the log for R&D to analyze the problem.

Please follow the steps to capture the system log:

Step 1, Go to the device’s Web - Upgrade - Advanced - System Log.

Step 2, Change the “log level” to be 7. The higher level means the more specific system log is saved to a temporary file. By default, it’s level 3.

Step 3, Reproduce the problem happen on the device.

Step 4, Click “Export” to export the log out.