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How to setup intercom
Intercom allows user to establish a call directly with the callee. It is convenient for the people who works in a small scale. It is used to answer the incoming call automatically after users set up the intercom function.
In this feature guide , we use Akuvox R4X Video Phone and Elastic SIP server as an sample.
2.Enable Intercom function
Please enable Intercom function from the web or phone.
1.Enable from Phone: go to the path: Phone Setting-Call Setting-Intercom. Tick to enable Intercom function;
2.User can set the phone to enable mute mode when picking up the intercom call so that the other will not hear you;
3.Enable from website: go to the path: Phone-Call Feature.
3.Setup Intercom Value
Configure from the website
1.Go to the website Phone-Ext Key;
2.Setup the key type as Intercom;
3.Setup the intercom code+number(*800 is intercom code, 307 is the callee number as below picture)in the value areas;
4.Select the viable account from Account list;
5.Click Submit to save.
Configure from the Phone
1.Enter the Dial interface;
2.Click Ext Key button to enter Ext setting interface; </ff> 3.Click Add Key;
4.To setup the Type as Intercom;
5.Input the label you need;
6.Setup the intercom code+number(*800 is intercom code, 307 is the callee number as below picture)in the value areas;
7.Select a valid account;
8.Click Confirm to save.
After you finish the intercom value settings.
1.Press Apps Button . Left slide to enter WIDGETS interface, find ExtKey. Drag it to the main interface; 2.Enable the Extkey; 3.Click Save Key to save;
4.Then users just press the Intercom key to call out; 5.The callee part will automatically answer the call.