How to setup intercom

1. Instruction

Intercom allows user to establish a call directly with the callee. It is convenient for the people who works in a small scale. It is used to answer the incoming call automatically after users set up the intercom function.
In this feature guide , we use Akuvox R4X Video Phone and Elastic SIP server as an sample.

2.Enable Intercom function

Please enable Intercom function from the web or phone.

1.Enable from Phone: go to the path: Phone Setting-Call Setting-Intercom. Tick to enable Intercom function;

2.User can set the phone to enable mute mode when picking up the intercom call so that the other will not hear you;

3.Enable from website: go to the path: Phone-Call Feature.

If the user is only a receiver , no need to setup the intercom value as the below steps.

3.Setup Intercom Value

Configure from the website

1.Go to the website Phone-Ext Key;

2.Setup the key type as Intercom;

3.Setup the intercom code+number(*800 is intercom code, 307 is the callee number as below picture)in the value areas;

4.Select the viable account from Account list;

5.Click Submit to save.

Different SIP server has different Intercom code, users need to consult the administrator for more information

Configure from the Phone

1.Enter the Dial interface;

2.Click Ext Key button to enter Ext setting interface; </ff>
3.Click Add Key;

4.To setup the Type as Intercom;

5.Input the label you need;

6.Setup the intercom code+number(*800 is intercom code, 307 is the callee number as below picture)in the value areas;

7.Select a valid account;

8.Click Confirm to save.


After you finish the intercom value settings.

1.Press Apps Button . Left slide to enter WIDGETS interface, find ExtKey. Drag it to the main interface;
2.Enable the Extkey; 3.Click Save Key to save;

4.Then users just press the Intercom key to call out;
5.The callee part will automatically answer the call.