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ip_phone:features_and_configurations:how_to_setup_call_recording [2019/01/18 15:54] (current)
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 +====== How to setup call recording ======
 +
 +===== Introduction =====
 +
 +<ff sans-serif><​fs medium> Call recording is used to record a call. It is supported by Sip server. Users can use Akuvox Phones,​including R50P、R52P、R53P、R59P to set line key or Dss key as Record button which can be pressed during a call for recording. The recording will be stored in the server. Akuvox uses Elastix server as an example. \\ </​fs></​ff>​
 +
 +===== Configuration on IP Phone =====
 + 
 +<ff sans-serif><​fs medium> 1.Login to the website and go to the path **Phone - Key/​Display** or **DSS Key** or **Line Key** to configure the Typs as Record, then click **Submit**. \\ 
 +{{ :​7.ip_phone:​features_and_configurations:​record.png?​nolink |}} \\ 
 +2.Register an Elastix account. \\ </​fs></​ff>​
 +{{ :​7.ip_phone:​features_and_configurations:​record2.jpg?​nolink |}} \\ 
 +
 +===== Configuration on Sip server =====
 +<ff sans-serif><​fs medium>​1.Go to the path: **PBX - Basic - General Settings**. Set dial command options and outbound dial command options as Ww. As shown below. Click **Submit Changes**, then click **Apply Configuration Changes Here**. \\ 
 +{{ :​7.ip_phone:​features_and_configurations:​record3.png?​nolink |}} \\ 
 +2.Go to the path: **PBX - Basic - Feature Codes**. Ensure the code(*1) of In-Call Asterisk Toggle Call Recording and enable it. Click **Submit Changes**, then click **Apply Configuration Changes Here**. \\ 
 +{{ :​7.ip_phone:​features_and_configurations:​record4.png?​nolink |}} \\ 
 +3.Go to the path: **PBX - Basic - Extensions**. Choose the corresponding registered number. Set Record Incoming and Record Outgoing as On Demand. Click **Submit**, then click **Apply Configuration Changes Here**. \\ 
 +{{ :​7.ip_phone:​features_and_configurations:​record5.png?​nolink |}} \\ 
 +4.Go to the path: **PBX - Monitoring** to check the recording. Users can listen or download the recording from the server. \\ </​fs></​ff>​
 +{{ :​7.ip_phone:​features_and_configurations:​record6.png?​nolink |}} \\ 
 +
 +
 +
 +<note important>​ Please do not forget to click **Apply Configuration Changes Here**.</​note>​