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3.vbell:how_to_export_a_log_file [2019/01/29 16:43]
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-====== How to export a log file ====== 
  
-<ff sans-serif><​fs medium>​To export a log file on Vbell, please follow the steps: 
-- IOS: 
-    ​ 
-Press Menu button, and press "​Advance Settings"​.</​fs></​ff>​ \\  ​ 
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-{{:​3.vbell:​log-main.png?​nolink&​400 |}} 
-{{ :​3.vbell:​log_menu.png?​nolink&​400 |}} 
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-<ff sans-serif><​fs medium>​Change the "Log Level" to "​7",​ and fill in the "Log Server"​ and "Log Port"​(It is 47.75.49.149 with port 108 ). After all, press "​Save"​. Then, you need to reproduce the issue, so that the log would be captured.</​fs></​ff>​ \\  
-{{ :​3.vbell:​log-settings.png?​nolink&​400 |}} 
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-<ff sans-serif><​fs medium>​After reproducing the issue, please go back to the "​Advance Settings"​ and press the Upload button on right top.</​fs></​ff>​ \\  
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-{{ :​3.vbell:​log-upload.png?​nolink&​400 |}} 
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-<note important>​You must remember the time when you press the Upload button, so that the engineers can find the logs.</​note>​ 
-<ff sans-serif><​fs medium>- Android: 
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-Press Menu button, and press "​Advance"​ to go to the advance settings interface.</​fs></​ff>​ 
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-{{:​3.vbell:​android-main.png?​nolink&​400 |}}{{ :​3.vbell:​android-menu-advance.png?​nolink&​400 |}} 
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-<ff sans-serif><​fs medium>​Change the "Log Level" to "​7",​ and then reproduce the issue.</​fs></​ff>​ \\  
-{{ :​3.vbell:​android-advance_settings.png?​nolink&​400 |}} 
-<ff sans-serif>​ 
-<fs medium>​After reproducing the issue, go back to the menu interface. Press "​Developer"​ and then press "​Export Log". Select the path to save this log file by pressing "​Browser"​ button, after that, press "​Export"​ button and send it to your technical support.</​fs></​ff>​ \\  
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-{{:​3.vbell:​android-developer.png?​nolink&​400 |}}{{ :​3.vbell:​android-export.png?​nolink&​400 |}} 
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